SAMSUNG Galaxy Note 4, N910V | Note 5, N920V - VERIZON Unlock Service Instructions for GSM Service Clean, lost ect. Requirements: - IMEI Number (dialing *#06#) or look in Menu --> Settings --> about Phone - Phone does need to have original Software All IMEI are supported.. Clean, Lost ect. Please keep in mind if the Phone is Blacklisted it will mostly NOT work after the Unlock in the Country in which it is Blacklisted. We will send you the Unlock Instructions withing 1 business day NO REFUND FOR WRONG IMEI , or WRONG CARRIER !! Send us your IMEI at Checkout simply by adding a message to Seller. You can find the box to add the message under the delivery address. A Full Refund will be given, if your IMEI is not supported. Hablamos Espanol. - Wir Sprechen Deutsch ! Cancellation Policy: Once the IMEI has been processed there is absolutely no cancellations allowed. We are am making this notice to protect our self against unreasonable claims. Return Policy: For unlock Error, You MUST provide video proof also shown IMEI as well. No refunds will be given without video. Please contact us for detailed instructions. eBAY NOTICE: THIS ITEM FULLY COMPLIES WITH eBAY POLICES AS WE SUPPLY A HARD COPY OF THIS UNLOCK CODE TO THE CUSTOMER BY POST "I will send this item by postal mail. Sending this item by email or by any other digital delivery method is not allowed and violates eBay policy."