Item condition• Model - Samsung Galaxy Note 4-N910V-Verizon locked-32GB -Black• Functional device. Clean ESN. No charger. No Sim Card. No other accessories. • Phone is Verizon locked .• Signs of wear include scratches on screen and back .Dents on bezel. Pls refer pictures).• LCD screen has light burn. • Volume UP button is not working. • Battery drain problem.Shipping• Ship within 24 hours of payment• Please allow 5-7 business days for delivery• For international orders time is more, please check eBay delivery estimates before completing the purchaseReturns• Please read return policy before buying an item. If item is not as described, buyer needs to report in 2 days of receiving the item.• Items must be returned in a same condition and shipped under an adequate protection. All for items which are mis represented during return a restocking fee of 20-50% will apply.• All returns where mentioned issue is not validated, or buyer no longer needed the item, a restocking fees of 10% will apply.• For new items, we suggest contact manufactures warranty if anything goes wrong. If it is new and not opened, you may return it to us as no longer needed.• For all items sold in parts only condition is not allowed to return. Sale is As-IS.Contact Us• If you are not happy for any reason, please contact us before leaving feedback. We will do our best to make you happy with your purchase.